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Privacy Policy

AU VALBONHEUR (CAMPING VALBONHEUR) is committed to protecting your personal data.


This privacy notice describes:

· The types of personal data we collect in connection with this site;

· How we use this information and why;

· Who we share this information with and why;

· How long we store this information;

· Your rights and how you can contact us if you have additional questions about the processing of your personal data;

· How we can make changes to this notice.


AU VALBONHEUR (CAMPING VALBONHEUR) – 129 impasse du lac, 38740 Valbonnais·, is responsible for the processing of your personal data.


· What personal information do we collect and why?


We collect and store the following data:


· Your last name, first name, email address, company name, address and, if applicable, your telephone number.

· Contact and delivery information as well as financial information relating to orders placed on our site, with our sales representatives, or directly at the counter of our agencies.

· IP addresses – your IP address is logged when you enter our site. Our analytics software only uses this information to map visitor numbers from different regions. We do not have access to personal data that identifies you and we will never collect this information.


· To whom and where are your personal data transferred?


No personal data is transferred outside of AU VALBONHEUR (CAMPING VALBONHEUR).


· How long do we keep your data?


Your personal data will be processed for as long as necessary for the purposes mentioned above in accordance with all data protection rules. This means that we will delete your data when this personal information is no longer necessary to make a request or order, to manage your account or our customer relationship. Anonymous statistics can be kept for longer.

RGPD Camping 3 étoiles dans les Alpes, le Camping VALBONHEUR

Your rights


In relation to the personal data we hold about you, you have the right to:

· Request a copy of your personal data stored in our systems;

· Request that we correct or erase your personal data;

· Ask us to stop processing your personal data (for example in relation to using the data to improve our website), or to restrict how we process it;

· Request the personal data used to provide you with the information you have requested, process an order, or manage your account or our relationship in a machine-readable format. You also have the right to transfer this data to another company;

· Withdraw your consent to processing for marketing purposes at any time.


We may not agree to a request to erase your personal data where we need it to comply with a legal obligation or claim.

Requests to exercise your rights must be sent to the following address:

To help you formulate your request, you can download our form here:

request form to exercise rights.


If you have a complaint regarding the processing of your personal data, you have the right to send a complaint to the CNIL at 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07 ( or to the authority surveillance of the country in which you live or work.


·         Changes to our privacy policy


We may occasionally update our Privacy Policy to meet legal, regulatory or operational requirements. We'll always keep you informed of these changes (and when they take effect). Your further use of our website after such adjustments will constitute acceptance of those changes. If you do not accept the changes made, you must stop using this website.

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